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IBM Watson Speech to Text
Convert speech into text using AI-powered speech recognition and transcription


Convert speech into text using AI-powered speech recognition and transcription

WatsonWorks Products
IBM Speech Transcript Software - Artificial Intelligence
IBM Speech to Text Premium for IBM Cloud Instance 500 Concurrent Connections Pay per Use
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IBM Speech to Text Per-Minute Service for Cloud 100 Minutes Pay per Use
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IBM Speech to Text Premium Base 500 Concurrent Connections & 150K Minutes Instance Pay per Use
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IBM Speech to Text for IBM Cloud Service Level Agreement
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Overview:

IBM Watson® Speech to Text technology enables fast and accurate speech transcription in multiple languages for a variety of use cases, including but not limited to customer self-service, agent assistance and speech analytics. Get started fast with our advanced machine learning models out-of-the-box or customize them for your use case.

Agent Assist

Agent assist

Boost agent productivity and success with real time assistance during calls using AI-powered document and intranet search. As the agent is speaking with a customer, Watson listens in on the conversation, transcribes the audio, searches for relevant content within documentation and feeds the answer back to the agent within seconds.

Self Service

Customer self-service

Answer common call center queries using a Watson-powered virtual assistant on the phone.

Call Analytics

Call analytics

Improve call center performance by mining conversation logs to quickly and accurately identify emerging call patterns, customer complaints, sentiment, non-compliant behavior and more.

Features:

More accurate AI

Our best-in-class AI, embedded within Watson Speech to Text, truly understands your customers.

Customizable for your business

Train Watson Speech to Text on your unique domain language and specific audio characteristics.

Protects your data

Enjoy the security of IBM’s world-class data governance practices.

Truly runs anywhere

Built to support global languages and deployable on any cloud — public, private, hybrid, multicloud, or on-premises.

Fine-tuning features

Improve speech recognition accuracy for extracting phrases, words, letters, numbers or lists.

Optimized for customer care

Activate your voice application with speech models tuned for the customer care domain.

Speaker diarization

Recognize who said what in a multi-participant voice exchange.

Interim transcription before final results

Improve application response times by using speech transcription as it is generated and throughout the finalization process.

Benefits:

Specifications:

Pricing Notes:

WatsonWorks Products
IBM Speech Transcript Software - Artificial Intelligence
IBM Speech to Text Premium for IBM Cloud Instance 500 Concurrent Connections Pay per Use
#D02TYZX
Our Price: Request a Quote
Get a Quote
IBM Speech to Text Per-Minute Service for Cloud 100 Minutes Pay per Use
#D03ZTZX
Our Price: Request a Quote
Get a Quote
IBM Speech to Text Premium Base 500 Concurrent Connections & 150K Minutes Instance Pay per Use
#D03ZUZX
Our Price: Request a Quote
Get a Quote
IBM Speech to Text for IBM Cloud Service Level Agreement
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Our Price: Request a Quote
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IBM Watson Speech Services Cartridge + SW Subscription
IBM Watson Speech to Text Cartridge 500000 Monthly Minutes License + SW Subscription & Support 12 Months
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IBM Watson Speech to Text Cartridge IBM Z 500000 Monthly Minutes License + SW Subscription & Support 12 Months
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IBM Watson Text to Speech Cartridge 250000000 Monthly Characters License + SW Subscription & Support 12 Months
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IBM Watson Text to Speech Cartridge IBM Z 250000000 Monthly Characters License + SW Subscription & Support 12 Months
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IBM Watson API Kit Cartridge for Non-Production Environment Additional Capacity 8 Virtual Processor Core License + SW Subscription & Support 12 Months
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IBM Watson API Kit Cartridge for Non-Production Environment Additional Capacity for IBM Z 8 Virtual Processor Core License + SW Subscription & Support 12 Months
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IBM Watson Speech Services Cartridge for Data 32 Virtual Processor Cores Advanced Support 12 Mo
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IBM Watson Speech Services Cartridge for Data 32 Virtual Processor Cores Advanced Support 12 Mo
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IBM Watson Speech Services Cartridge for Non-Production Environment 32 Virtual Processor Cores Advanced Support 12 Mo
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IBM Watson Speech Services Cartridge Additional Capacity 8 Virtual Processor Core Advanced Support 12 Mo
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IBM Watson Speech Services Cartridge for Non-Production Environment IBM Z 32 Virtual Processor Cores Advanced Support 12 Months
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IBM Watson Speech Services Cartridge Additional Capacity 8 Virtual Processor Core Advanced Support 12 Mo
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IBM Watson Speech Services Cartridge for Non-Prod Environment Add Capacity 8 Virtual Processor Cores Advanced Support 12 Months
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IBM Watson Speech to Text Cartridge 500000 Monthly Minutes Advanced Support 12 Months
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IBM Watson Text to Speech Cartridge 250000000 Monthly Characters Advanced Support 12 Months
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IBM Watson Speech to Text Cartridge IBM Z 500000 Monthly Minutes Advanced Support 12 Months
#Z0R8NLL
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IBM Watson Speech Services Cartridge for Non-Prod Environment Add Capacity for IBMZ 8 Virtual Processor CoresAdvanced Support 12 Months
#Z0QJRLL
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IBM Watson Speech to Text Cartridge 500000 Monthly Minutes Annual SW Subscription & Support Renewal 12 Months
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IBM Watson Speech to Text Cartridge IBM Z 500000 Monthly Minutes Annual SW Subscription & Support Renewal 12 Months
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IBM Watson Text to Speech Cartridge 250000000 Monthly Characters Annual SW Subscription & Support Renewal 12 Months
#E0R8PLL
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IBM Watson Text to Speech Cartridge IBM Z 250000000 Monthly Characters Annual SW Subscription & Support Renewal 12 Months
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IBM Watson Speech to Text Cartridge 500000 Monthly Minutes SW Subscription & Support Reinstatement 12 Months
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IBM Watson Text to Speech Cartridge 250000000 Monthly Characters SW Subscription & Support Reinstatement 12 Months
#D29CVLL
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IBM Watson Speech to Text Cartridge IBM Z 500000 Monthly Minutes SW Subscription & Support Reinstatement 12 Months
#D29CRLL
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IBM Watson Text to Speech Cartridge IBM Z 250000000 Monthly Characters SW Subscription & Support Reinstatement 12 Months
#D29CZLL
Our Price: Request a Quote
Get a Quote
IBM Watson API Kit Cartridge for Non-Production Environment Additional Capacity 8 Virtual Processor Core SW Subscription & Support Reinstatement 12 Months
#D26AJLL
Our Price: Request a Quote
Get a Quote
IBM Watson API Kit Cartridge for Non-Production Environment Additional Capacity for IBM Z 8 Virtual Processor Core SW Subscription & Support Reinstatement 12 Months
#D26ALLL
Our Price: Request a Quote
Get a Quote